PromoSuite Next
(FAQ) Frequently Asked Questions
- Why do I need to reset my Promosuite Next password every 90 days?
- "You cannot access this page" pop-up message
- [VIDEO] How do I Recover an Overwritten Listener Profile?
- How to Reset Your Password When You Can't Login
- Privacy Update for Winner Release forms
- How to Set Up Notifications in PromoSuite Next
- Where to find PromoSuite Next product updates
- How to Restore Merged Listeners
- How can I set my home station if my company utilizes a single sign on manager to access PromoSuite Next?
- Why Do I Get a 404 Error When I Try to Log In?
- Recommendations for an optimal PromoSuite Next user experience
- Is PromoSuite Next's Contact-Free process secure?
- Considerations for a Format Flip
- Why Am I Seeing a Pop-Up Error Message?
- Why Can't I See My Scheduled Content in the Studio?
- How to Find Your PromoSuite Next Administrator
- An overview of how to use the Digital Tab's content feeds
- Won a Prize and Need Help?
Audience (formerly Aptivada) integrations
Contact-Free Prize Fulfillment
- How to Customize the Listener Info Form
- Winner Dashboard Address Verification Settings
- Using the Batch Winner Processing Report/Utility
- Customizing Winner Emails Per Contest
- Contact-Free Prize Fulfillment: From the Winner's point of view
- How to Process Winner Signatures
- What is PrizeCloset.com?
- How To Enable Address Verification
- PromoSuite Next Winner Dashboard Tutorial
- Prize Fulfillment Part 1: Importing Winners for Batch Winner Processing [WEBINAR REPLAY]
- Setting your "Email From" name and "Reply To" address
- Address Verification: Listener was not sent to the Release Form
- Customizing a Contact-Free Winner Email
- Helping Winners use Contact Free Prize Fulfillment
- Setting Up Contact-Free Prize Fulfillment Emails
Creating Contests & Prizes
- Maximizing Prizes: How to Add Multiple Rewards to Your Contest
- How Do I Undistribute a Prize?
- How to Create a Grand Prize Contest
- How to Create a Registration Contest
- How to Create a Floating Registration Contest
- How to Change the Value of a Prize
- How to Modify an Existing Prize
- [VIDEO] Updating Categories
- Creating a Standard Contest
- How to Create a Shout Out Contest
- How to Add Winners within a Contest
- Adding Contest Rules from Promosuite Next to Station Website
- How to Create and Schedule Allocations For Contest & Liners
- How to Forfeit and Reallocate a Prize
- Using Merge Fields to Make Copying Contests to Sister Stations Easier
- Creating a Floating Contest
Events
Getting Started
iHeart Documentation
Liners and other Programming Content
- Creating Liners with Varied or Rotating Copy
- How to Restrict a Liner to Run Only During Certain Hours
- Using Merge Fields to Make Copying Liners to Sister Stations Easy
- Enhancing Copy Points with URL Links
- How To Schedule Liners
- Manually Adding a Contest or Programming Element into Your Schedule
- How To Create A Liner
- How to Add Temporary Slots to Your Scheduling Clock
- Daypart Planning in Scheduling
Managing Users
- Managing and Creating New Users for Corporate Admins
- Locking Users into a Daypart
- PromoSuite Next User Groups and Associated Permissions
- How to Update a User's Info
- How to Create a Report on User Settings / User Permissions
- How to Delete Users
- How to Create a New User Account
- How to Reset a User's Password
- How to Unlock User Accounts
- How To Customize User Permissions
- Managing Users [WEBINAR REPLAY]
Program Settings
- How to Modify Existing Scheduling Clocks
- Scheduling Clocks, Pt. 2 [WEBINAR REPLAY]
- How to Remove Default Text from Winner Release Forms
- Scheduling Clocks, Pt. 1 [WEBINAR REPLAY]
- Creating or Updating Dayparts
- Setting Separation Rules in Your Scheduling Clock
- Station Set-Up [WEBINAR REPLAY]
- How to Copy an Existing Scheduling Clock to Other Stations
- How to Add or Modify a Winner Release Form
- Using Categories in Scheduling
- How to Create a New Schedule Clock
Sales
- How to Create Custom Fields
- Creating Sales Packages [WEBINAR REPLAY]
- Modifying Approvers on Sales Request Forms
- How to Create a Sales Form
- How to Generate Sales Affidavits
- Optimizing PromoSuite Next Sales Features [WEBINAR REPLAY]
- Creating PRFs [WEBINAR REPLAY]
- Inventory Mangement and Reporting [WEBINAR REPLAY]
Storm Closings
Studio
- How To Read & Log a Liner
- Executing a Shout Out Contest In-Studio
- How to Adjust Studio View Settings for Liners and Contests
- Navigating the Studio: Browse Log
- How to Generate a Report Showing Which On-Air Talent Conducted a Giveaway
- Executing a Contest in the Studio
- In-Studio Best Practices [Webinar Replay]
- How to Reschedule Missed Items in the Studio
- Executing a Floating Contest
- The Studio view, explained
- Using the Studio
Winners, Prize Fulfillment & Taxes
- PromoSuite Next Business Winners Workflow
- End of Year Reporting Simplified [WEBINAR REPLAY]
- Reassigning Contest Winners in PromoSuite Next
- [Taxes] Making Sure Winner W-9s Are On File
- How to Get Email Alerts for Winner Information Updates
- Preparing Your Station Data for End of Year Reporting [WEBINAR REPLAY]
- How Winner Eligibility Works & Listener Eligibility Settings
- Retrieving Completed End of Year Paperwork [Webinar Replay]
- How to Ban a Listener in Your Station or Market
- How to Change Prize Distribution Method After Distribution
- How to Pull Database Reports on Your Listeners Using Database Query
- How to Import Contest Winners from a File
- Using the Duplicate Listener Merge Utility
- Listener History - All Stations
- How to Add a Contest to a Listener's Profile (in Listener Database)
- [Taxes] How To Export Winner W-9s
- How to Adjust "Won Date" for a Contest Winner
- How to Mark Multiple Winners' Prizes As Distributed at Once
- How to Delete a Contest Win From a Listener's History
- [Taxes] How To Provide a W-9 to a Winner
- Using the Contest Winner Report
- Using the Pick Random Utility to Assign Contest Winners
- [Taxes] How To Identify Winners Who Need To Be Taxed
- 1099s
- Merging Duplicate Listeners
- How to use the Non-Listener Database