---
title: How to Customize the Listener Info Form
description: The Listener Info Form is what listeners receive as part of the Contact-Free Prize Fulfillment process which allows them to update or confirm their personal information before signing any paperwork. T
---

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March 9, 2026

# How to Customize the Listener Info Form

[![](https://vcreativeinc.com/hubfs/Knowledge%20Base%20Import/permissions-label-Sep-18-2024-02-53-18-0749-PM.png)![](https://vcreativeinc.com/hubfs/Knowledge%20Base%20Import/everything-Sep-18-2024-02-53-23-6557-PM.png)![](https://vcreativeinc.com/hubfs/Knowledge%20Base%20Import/admin-Sep-18-2024-02-53-18-9555-PM.png)](https://vcreativeinc.com/knowledge-promosuite/hc/en-us/articles/360059846011-promosuite-next-user-groups-and-associated-permissions?hsLang=en)

The Listener Info Form is what listeners receive as part of the Contact-Free Prize Fulfillment process which allows them to update or confirm their personal information before signing any paperwork.

The form includes basic listener information by default, but the fields on the form are customizable.

If your station chooses to collect a signature for a W-9 when sending the form to a listener, the form will automatically include and require information that appears on the W-9: name, address, date of birth, and Social Security Number. (The form's validation will reject fake SSNs like 000-00-0000.)

![listener info form](https://vcreativeinc.com/hs-fs/hubfs/listener%20info%20form.png?width=214&height=514&name=listener%20info%20form.png)

To modify this form, go to **Setup \> Contests \> Contact-Free Winner Form**

**![setup-1](https://vcreativeinc.com/hs-fs/hubfs/setup-1.png?width=390&height=437&name=setup-1.png)**We recommend that you[include the station logo](https://vcreativeinc.com/knowledge-promosuite/hc/en-us/articles/360059836691-how-to-set-your-station-name-and-logo?hsLang=en) at the top of the page.

![include logo](https://vcreativeinc.com/hs-fs/hubfs/include%20logo.png?width=440&height=176&name=include%20logo.png)

You have the option to include a header on your form, where you can provide instruction to your listeners.

![form header](https://vcreativeinc.com/hs-fs/hubfs/form%20header.png?width=688&height=427&name=form%20header.png)

To add fields to the form, click and drag the field titles from the list of Available Fields on the left to the Included Fields on the right. Once in the list of Included Fields you can drag titles up or down to re-order, and click into the checkbox to the left of the field title to make that field required.

To remove a field, click the red 'X' icon to the left of the field title.

![form fields](https://vcreativeinc.com/hs-fs/hubfs/form%20fields.png?width=688&height=362&name=form%20fields.png)

You also have the option to include a form Footer where you can provide additional instruction to your listeners.

![form footer](https://vcreativeinc.com/hs-fs/hubfs/form%20footer.png?width=656&height=193&name=form%20footer.png)

Finally, you can change the "Thank you message" which a listener sees after submitting info through the form.

![thank you](https://vcreativeinc.com/hs-fs/hubfs/thank%20you.png?width=688&height=200&name=thank%20you.png)

When you're satisfied with the changes scroll to the top to save.

![save](https://vcreativeinc.com/hs-fs/hubfs/save.png?width=688&height=338&name=save.png)

If you would like to apply these changes to the other stations to which you have access you can use the Copy to Sister Stations icon.

![copy to sister stations](https://vcreativeinc.com/hs-fs/hubfs/copy%20to%20sister%20stations.png?width=541&height=162&name=copy%20to%20sister%20stations.png)

 

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