---
title: "Contact-Free Prize Fulfillment: From the Winner's point of view"
description: Contact-Free Prize Fulfillment enables winners to securely submit their information for address verification purposes (if that feature is turned on) and to sign a winner release form and/or tax form (
---
[Skip to content](https://vcreativeinc.com/knowledge-promosuite/hc/en-us/articles/4409144833677-contact-free-prize-fulfillment-from-the-winner-s-point-of-view#main-content)
[](https://promosuite.com/)
- vCreative Products
Show submenu for vCreative Products
- [vPPO](https://vcreativeinc.com/products/vppo)
- [vProMedia](https://vcreativeinc.com/products/vpromedia)
- [vPromotions](https://vcreativeinc.com/products/vpromotions)
- [vTrade](https://vcreativeinc.com/products/vtrade)
- [vEP](https://vcreativeinc.com/products/vep)
- [Endorsements](https://vcreativeinc.com/products/endorsements)
- [vTickets](https://vcreativeinc.com/insights/vcreative-vtickets-powered-by-evvnt)
- [View All](https://vcreativeinc.com/products)
- PromoSuite Products
Show submenu for PromoSuite Products
- [PromoSuite Next](https://vcreativeinc.com/promosuite-next-vcreative)
- [PromoSuite Mail](https://vcreativeinc.com/promosuite-mail-vcreative)
- [Insights](https://vcreativeinc.com/insights)
- Company
Show submenu for Company
- [Integrations](https://vcreativeinc.com/integrations)
- [Team](https://vcreativeinc.com/company/team)
- [Contact Us](https://vcreativeinc.com/contact-us)
Open main navigation
Close main navigation
- vCreative Products
Show submenu for vCreative Products
- [vPPO](https://vcreativeinc.com/products/vppo)
- [vProMedia](https://vcreativeinc.com/products/vpromedia)
- [vPromotions](https://vcreativeinc.com/products/vpromotions)
- [vTrade](https://vcreativeinc.com/products/vtrade)
- [vEP](https://vcreativeinc.com/products/vep)
- [Endorsements](https://vcreativeinc.com/products/endorsements)
- [vTickets](https://vcreativeinc.com/insights/vcreative-vtickets-powered-by-evvnt)
- [View All](https://vcreativeinc.com/products)
- PromoSuite Products
Show submenu for PromoSuite Products
- [PromoSuite Next](https://vcreativeinc.com/promosuite-next-vcreative)
- [PromoSuite Mail](https://vcreativeinc.com/promosuite-mail-vcreative)
- [Insights](https://vcreativeinc.com/insights)
- Company
Show submenu for Company
- [Integrations](https://vcreativeinc.com/integrations)
- [Team](https://vcreativeinc.com/company/team)
- [Contact Us](https://vcreativeinc.com/contact-us)
- [Go to promosuite.com](https://promosuite.com/)
[Go to promosuite.com](https://promosuite.com/)
Welcome to the PromoSuite Help Center!
- There are no suggestions because the search field is empty.
1. [PromoSuite Help Center](https://vcreativeinc.com/knowledge-promosuite?hsLang=en)
2. [PromoSuite Next](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en)
3. [Contact-Free Prize Fulfillment](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#contact-free-prize-fulfillment)
March 9, 2026
# Contact-Free Prize Fulfillment: From the Winner's point of view
Contact-Free Prize Fulfillment enables winners to securely submit their information for address verification purposes (if that feature is turned on) and to sign a winner release form and/or tax form (e.g. a W-9).
Here's how it works:
- First, a winner receives the Listener Info Form, which they can use to confirm or update their information, including mailing address and Social Security Number, if necessary.
- If Address Verification is turned on, the winner is presented with the option to upload the required photos.
- Next, the winner can sign the release form with their finger (on a mobile device) or their cursor (on a desktop).
- In the last step the winner confirms their information for a W-9 and signs to generate the document.
- And that's it!
Much of the Contact-Free Prize Fulfillment process is customizable!
[Setting Up Contact-Free Prize Fulfillment Emails](https://vcreativeinc.com/knowledge-promosuite/hc/en-us/articles/4404678463757-setting-up-contact-free-prize-fulfillment-emails?hsLang=en)
[Setting Your "Email From" Name and "Reply To" Address](https://vcreativeinc.com/knowledge-promosuite/hc/en-us/articles/4403557426573-setting-your-email-from-name-and-reply-to-address?hsLang=en)
[How to Customize the Listener Info Form](https://vcreativeinc.com/knowledge-promosuite/hc/en-us/articles/4424725652749-how-to-customize-the-listener-info-form?hsLang=en)
- [PromoSuite Next](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#main-content)
- [(FAQ) Frequently Asked Questions](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#faq-frequently-asked-questions)
- [Audience (formerly Aptivada) integrations](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#audience-formerly-aptivada-integrations)
- [Contact-Free Prize Fulfillment](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#contact-free-prize-fulfillment)
- [Creating Contests & Prizes](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#creating-contests-prizes)
- [Events](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#events)
- [Getting Started](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#getting-started)
- [iHeart Documentation](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#iheart-documentation)
- [Liners and other Programming Content](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#liners-and-other-programming-content)
- [Managing Users](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#managing-users)
- [Program Settings](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#program-settings)
- [Sales](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#sales)
- [Storm Closings](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#storm-closings)
- [Studio](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#studio)
- [Winners, Prize Fulfillment & Taxes](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#winners-prize-fulfillment-taxes)
- [Integrations](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#integrations)
- [Product Updates](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#product-updates)
- [PromoSuite Mail](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#main-content)
- [FAQ](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#faq)
- [Database Tools](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#database-tools)
- [Product Updates](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#product-updates)
- [RSS to Email](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#rss-to-email)
- [Settings](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#settings)
- [Signup Pages](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#signup-pages)
- [Templates](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#templates)
- [Training & Consultation](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#training-consultation)
- [Emails](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#emails)
- [Announcements & FAQ](https://vcreativeinc.com/knowledge-promosuite/announcements-faq?hsLang=en#main-content)
- [FAQ](https://vcreativeinc.com/knowledge-promosuite/announcements-faq?hsLang=en#faq)
- [Product Integrations](https://vcreativeinc.com/knowledge-promosuite/announcements-faq?hsLang=en#product-integrations)
- [Webinars](https://vcreativeinc.com/knowledge-promosuite/announcements-faq?hsLang=en#webinars)
[](https://vcreativeinc.com?hsLang=en)
PromoSuite® Help Center
Copyright © 2025, vCreative
```json
{
"@context" : "https://schema.org",
"@type" : "Organization",
"brand" : [ {
"@type" : "Brand",
"name" : "vCreative"
}, {
"@type" : "Brand",
"name" : "PromoSuite"
} ],
"description" : "vCreative builds media workflow software (also called broadcast workflow or content operations software) for radio, TV and digital operations teams. It runs the operational work between selling an ad spot and putting it on air: production orders, spot approvals, traffic handoffs, promotions, contests and audience email. More than 9,000 stations run on vCreative products, managing over 3 million workflows and saving more than 300,000 hours every year. vCreative operates under the Banyan umbrella and merged with PromoSuite in February 2024.",
"knowsAbout" : [ "Media workflow software", "Content operations software", "Broadcast workflow software", "Radio production orders", "Spot approvals and creative workflow", "Broadcast traffic handoffs", "TV and multi-platform production", "Radio promotions and contests", "Prize fulfillment and compliance", "Broadcast email marketing", "Trade management", "Multi-market campaign management", "Talent endorsements", "PromoSuite Next radio promotions software", "PromoSuite Mail and ListenerEmail" ],
"logo" : "https://vcreativeinc.com/hubfs/Logos/vcreative-logo.svg",
"name" : "vCreative",
"sameAs" : [ "https://www.linkedin.com/company/vcreative" ],
"slogan" : "Media workflow software for radio, TV and digital",
"url" : "https://vcreativeinc.com"
}
```