- PromoSuite Help Center
- Promosuite Next
- (FAQ) Frequently Asked Questions
-
Promosuite Next
- (FAQ) Frequently Asked Questions
- Audience (formerly Aptivada) integrations
- Contact-Free Prize Fulfillment
- Creating Contests & Prizes
- Events
- Getting Started
- iHeart Documentation
- Liners and other Programming Content
- Managing Users
- Program Settings
- Sales
- Storm Closings
- Studio
- Winners, Prize Fulfillment & Taxes
-
Promosuite Mail
-
Announcements & General FAQ
Why Do I Get a 404 Error When I Try to Log In?
PromoSuite Next uses session-based authentication and we recommend that you log out when you are done using the program. Doing so should prevent the 404 error.
If you continue to see a 404 error upon login:
- Use PromoSuite Next in a private browsing window (aka "incognito mode" in Google Chrome)
- Clear your browser's cache prior to attempting to log in