---
title: Customizing a Contact-Free Winner Email
description:       Contact-Free Prize Fulfillment emails to individual listeners can be customized on a winner-by-winner basis.
---

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March 9, 2026

# Customizing a Contact-Free Winner Email

[![](https://vcreativeinc.com/hubfs/Knowledge%20Base%20Import/permissions-label-Sep-18-2024-02-55-17-1321-PM.png) ![](https://vcreativeinc.com/hubfs/Knowledge%20Base%20Import/everything-Sep-18-2024-02-55-18-7247-PM.png) ![](https://vcreativeinc.com/hubfs/Knowledge%20Base%20Import/admin-Sep-18-2024-02-55-17-8933-PM.png)](https://vcreativeinc.com/knowledge-promosuite/hc/en-us/articles/360059846011-promosuite-next-user-groups-and-associated-permissions?hsLang=en)

 

 

 

Contact-Free Prize Fulfillment emails to individual listeners can be customized on a winner-by-winner basis.

- Go to Front Desk \> Listener Database \> Listeners to look up your winner OR click on the name of a winner from a Contest Winner Report.
- Making sure you have an email address for the winner already in their profile, go to Listener History.
- Click the "Distribute" link for the contest for which you need to contact the winner.
- Click "Email Listener for Info."
- You will see a popup with a preview of the email to the winner.  You can select to include the [Winner Release Form](https://vcreativeinc.com/knowledge-promosuite/hc/en-us/articles/360058299832-how-to-add-or-modify-a-winner-release-form?hsLang=en) and/or W-9 when you email them for further information.
- You can also type into the Subject and Email fields to modify the default text that will be sent to that specific winner.
  
  ![contact\_free\_custom\_email.png](https://vcreativeinc.com/hubfs/Knowledge%20Base%20Import/contact_free_custom_email.png)
- Click the "Send" button to send the modified email to that individual winner.

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