How to Send an Individual Winner Release Form from a Winner’s Profile
Send winner release forms directly from a listener’s profile
Follow the steps below to send an individual Winner Release Form directly from a listener’s profile in PromoSuite.
Step 1: Log In to PromoSuite
Step 2: Navigate to the Front Desk tab
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Select Listener Database
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Click Listeners
Step 3: Search for the Winner
Use any of the available search fields to locate the listener’s profile, such as:
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First Name
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Last Name
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Email Address
Any field with a search icon can be used. Once the search results appear, select the correct winner. Their listener profile will then load.
Step 4: Open Listener History
Within the listener’s profile:
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Click on Listener History
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Locate the contest the listener won
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Under the Distribution column:
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Click Distribute
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If you do not see “Distribute” but see a date, click the date instead
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This will open a new page with the prize details displayed at the top.
Step 5: Send the Winner Release Form
At the top of the prize details page, you will see three buttons:
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Email Listener Info (recommended)
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Winner Release Form
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W-9
We recommend selecting Email Listener Info. This option opens a pre-built email template with a subject line and message body that you can customize.
Important notes:
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You may customize the email, but do not remove the link
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Always check Winner Release Form
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W-9 is optional and depends on station or prize requirements
Once you’ve selected the appropriate checkboxes, click Send.
Step 6: Winner Receives the Email
The winner will receive an email containing the link to complete and sign their paperwork.
Tip: If a winner says they can’t find the email, advise them to check their Spam or Junk folder.
Step 7: Process Winner Signatures
After the winner completes and signs their paperwork, you will receive an email notification.
From there, you can process the completed documents using either: