Skip to content
  • There are no suggestions because the search field is empty.

How to Send an Individual Winner Release Form from a Winner’s Profile

Send winner release forms directly from a listener’s profile

Follow the steps below to send an individual Winner Release Form directly from a listener’s profile in PromoSuite.

Step 1: Log In to PromoSuite

Step 2: Navigate to the Front Desk tab

  1. Select Listener Database

  2. Click Listeners

Step 3: Search for the Winner

Use any of the available search fields to locate the listener’s profile, such as:

  • First Name

  • Last Name

  • Email Address

Any field with a search icon can be used. Once the search results appear, select the correct winner. Their listener profile will then load.

Step 4: Open Listener History

Within the listener’s profile:

  1. Click on Listener History

  2. Locate the contest the listener won

  3. Under the Distribution column:

    • Click Distribute

    • If you do not see “Distribute” but see a date, click the date instead

This will open a new page with the prize details displayed at the top.

Step 5: Send the Winner Release Form

At the top of the prize details page, you will see three buttons:

  • Email Listener Info (recommended)

  • Winner Release Form

  • W-9

We recommend selecting Email Listener Info. This option opens a pre-built email template with a subject line and message body that you can customize.

Important notes:

  • You may customize the email, but do not remove the link

  • Always check Winner Release Form

  • W-9 is optional and depends on station or prize requirements

Once you’ve selected the appropriate checkboxes, click Send.

Step 6: Winner Receives the Email

The winner will receive an email containing the link to complete and sign their paperwork.

Tip: If a winner says they can’t find the email, advise them to check their Spam or Junk folder.

Step 7: Process Winner Signatures

After the winner completes and signs their paperwork, you will receive an email notification.

From there, you can process the completed documents using either: