vPromotions Quick Tip - Change Your Email Address

Procedure for Updating vPromotions Email Address: Only individual users can reset the email address associated with their vPromotions account, as this task cannot be performed by anyone else. To change the address, the user must navigate to their settings by hovering over their name in the upper right corner of the account interface. Within the settings menu, the user must select the "User" tab, locate "Email settings," enter the new email address, and click the "Save changes" option at the bottom of the screen.
Effect of Email Updates on Multi-Product Accounts: Once the user saves the changes, the update takes effect immediately, and they must use the new email address to log into their vPromotions account going forward. For users who utilize multiple vCreative products—which are identifiable by a "waffle" icon featuring nine orange dots in a square—changing the email address in one product, such as vPromotions, will update that address across all their products.
Administrative Restrictions and Support Contact Information: Firm administrators do not have the permissions required to change a user's email address within vPromotions; this action is strictly limited to the user themselves.
For any additional questions, contact the vCreative support team at 1-800-605-9889.

In vPromotions, users login with an email address and a password. If you ever need to change your email address, here is how.