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Delete User in vProMedia Quick Tip

If vProMedia user accounts need to be deleted (ex. they are no longer with your company), the local admin can easily do that in the People tab. NOTE: deleting a user's account does NOT delete the work/orders that user did in vProMedia.

 

 

Details

  • Best Practice for User Deletion: as a best practice, local admins should delete the account of any user who is no longer with the company.
  • System Behavior After User Deletion: deleting a user account will not remove any orders the user previously created or was assigned to, as the order history remains in the system; the deletion simply prevents the former user from logging in and accessing the system.
  • Accessing the Local Admin Tab: local admins select the local admin tab in the lower-left area of the interface to manage user accounts, where they can view a list of all individuals in the market with active accounts under the people tab.
  • User Deletion Process: To delete a user, find the person on the list and selecting the delete button located under the actions tab. Upon selecting delete, a verification window will appear, and once the admin selects "Yes, delete," the page will refresh, removing the user from the list of active accounts.
  • Requesting Local Admin Access: if an admin needs access to the people tab but does not currently possess it, they should contact the V Creative staff through the live chat feature or the 800 number provided in the lower-left corner of the account to have the access added.

If you have any questions please contact the vCreative Support Team by emailing support@vcreativeinc.com or call 800-605-9889.