Prize Winner Emails and Fulfillment Notes can automatically include standard information about Prizes that are not "in house."
Now, Promotions Directors, Program Directors and General Managers (abilities) can automatically add standard "Prize Not In House" verbiage to Fulfillment Notes and Winner Emails. This allows you to include important, standard, "prize not in house" information in your winner emails regardless of the fulfillment method.
Setting Up Default Not In House Fulfillment Notes
Go to Settings / vPromo / Default Not In House Fulfillment Notes. Remember when writing the copy that this will appear above the Fulfillment Notes in the On Air screen, and wherever you decide to put it in the Prize Winner Emails if a prize is not "in house."
Adding to Winner Email Templates
Go to Settings / vPromo / Winner Email Template.
Insert the merge field where you want the notes to show in the email, based on the wording. You'll want to do this for all of your Winner Email Templates.
For prizes that are "in house" nothing will show where you insert the merge field. Only if the prize is "not in house," will the Prize Not In House Fulfillment Notes show.
In the On Air Screen
In the On Air Screen, the Default Prize Not In House Fulfillment Notes will show just above the Fulfillment Notes for the prize, if the prize is "not in house."
In The Winner Email
In the Winner Email, the Default Prize Not In House Fulfillment Notes will show wherever you place the merge field, only if the prize in "not in house."
