Clearing Cache in vProMedia

A cache -- pronounced CASH -- is hardware or software that is used to store something, usually data, temporarily in a computing environment.

Clearing your browser's cache and temporary internet files regularly helps your computer or device run optimally—and doing so can help fix certain problems, like a website loading slowly, or formatting issues on a web page. Once every couple of weeks is helpful for regular maintenance.

If you are asked to clear your cache in the vProMedia product, here is the process to follow.

  1. In your vProMedia account, right click your mouse (outside of the order area) and click Inspect. That will open the development tools.

  2. In the development tools bar look for Application and click it.

  3. Then look for Storage and click it. Under Storage you should see how much usage vcreative.net is taking up, on Chrome it looks like the below...click Clear Site Data...that will clear the data and log you out of your session. 

 

If you have further questions on clearing cache in vProMedia, please contact our Help Desk team at 1-800-605-9889 or email at support@vcreativeinc.com.