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Clear Cache Quick Tip - vPromotions

A cache -- pronounced CASH -- is hardware or software that is used to store something, usually data, temporarily in a computing environment.

So if you clear your browser's cache and temporary internet files regularly, this helps your computer or device run optimally—and doing so can help fix certain problems, like a website loading slowly, or formatting issues on a web page. Once every couple of weeks or more is helpful.

Here is the process on clearing cache for each of the three main browsers, Google Chrome, Microsoft Edge and Mozilla Firefox.

 

Summary

Session defined cache benefits and detailed manual clearing procedures for major desktop and mobile web browsers.

Benefits of cache maintenance
Cache serves as temporary data storage for improved computing performance. Regular clearing resolves common issues like slow loading or display errors.

Browser cache clearing procedures
Users must set the time range to all time in privacy settings across Edge, Firefox, and Chrome. Selected data must include cookies and cached images.

Mobile browser technical support
Mobile browsers support cache clearing processes similar to desktop versions. Help desk assistance remains available for additional technical inquiries.


Details

  • Definition and Benefits of Clearing Cache: Cache is hardware or software used to temporarily store data in a computing environment. They advise that users clear their cache periodically because it removes temporary internet files and helps devices run optimally. Additionally, clearing the cache can resolve technical problems such as slow website loading speeds or web page formatting issues.
  • Clearing Cache on Microsoft Edge: For users employing Microsoft Edge, click the three horizontal dots located in the upper right corner and select "History" from the menu. Inside the popover, they should click the three dots again and choose "Clear browsing data". In the resulting popover, they must set the time range to "All time" and ensure that both "cookies" and "cached images" are selected before clicking "Clear".
  • Clearing Cache on Firefox: The process for Firefox users is to click the three horizontal lines in the upper right corner to access settings. From there, they should select "Privacy and security" on the left side, scroll to the "Cookies and site data" section, and click "Clear data". They must ensure that "cookies" and "cached images" are selected before finalizing the process by clicking "Clear".
  • Clearing Cache on Google Chrome: To clear the cache in Google Chrome click the three dots in the upper right corner and navigate to "More tools," then "Clear browsing data". A popover will appear where they must set the time range to "All time". They are instructed to ensure "cookies" and "cached images" are selected—noting that browsing history does not need to be chosen—and then click "Clear data".
  • Mobile Cache Clearing and Support: Users can also clear the cache within their mobile browsers.
 If you have any questions regarding this process, please feel free to reach out to the vCreative support team by emailing support@vcreativeinc.com or calling 800-605-9889.