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Internal Support Documents
Hubspot Training Documents and Videos
vPPO
vPro
Integrations - vPPO
- EMI - Electronic Materials Instruction Integration HD Staff
- AI Script Assist (Internal)
- WideOrbit Traffic Integration for Radio One
- ShareBuilders (formerly Efficio) - vPPO Integration for HD Staff
- Marketron & vPPO Integration Internal FAQ
- Yamanair/Cumulus Creative Concierge (CCC) - vPPO Integration HD Staff
- ECN - vPPO Integration for HD Staff
- Quu - vPPO Integration HD Staff
- Aquira - vPPO Integration for HD Staff
- Counterpoint - vPPO Integration HD Staff
- RCS Zetta Autoscript - vPPO Integration HD Staff
- WideOrbit - vPPO Cart ID Integration HD Staff
- vCreative Integrations
Help Desk
- Clear Cache Chrome Extension
- Daily Support Standard Operating Procedures
- Testing Protocols
- New Hire On-Boarding (Ops Dept)
- What is a "WOW" moment?
- SOP Guides
- SSO Troubleshooting
- SOP: Slack Status
- 11 Things for vPromotions Client Services to Know
- RingCentral DND SOP
- EOD (End of Day) REPORTING GUIDELINES
- Client News Reach-Out Tool
- Video Capture