Foundation: Product Overview article
The "base" document that provides a high level overview.
- What it "is"
- Its features and the problems it solves
- Highlight core sections / functionality / topics
Building Blocks: Product Detail articles
Articles focused on "breaking out" the specific sections / functionality / topics mentioned in the high level overview.
- Linked FROM Product Overview article
Finishing Touches: Product FAQ
These articles focus on specific use-cases and are typically formatted as “How To” or “Ask & Answer."
- We can create some of these, and seed the section
- Most of these will get created as a result of interactions with end users
- These are linked FROM relevant Product Detail articles