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Promosuite Next
Promosuite Next
(FAQ) Frequently Asked Questions
Audience (formerly Aptivada) integrations
Contact-Free Prize Fulfillment
Creating Contests & Prizes
Events
Getting Started
iHeart Documentation
Liners and other Programming Content
Managing Users
Program Settings
Sales
Storm Closings
Studio
Winners, Prize Fulfillment & Taxes
Product Updates
Promosuite Mail
FAQ
Training & Consultation
Announcements & FAQ
FAQ
Product Integrations
Webinars
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PromoSuite Help Center
Promosuite Next
Promosuite Next
(FAQ) Frequently Asked Questions
Audience (formerly Aptivada) integrations
Contact-Free Prize Fulfillment
Creating Contests & Prizes
Events
Getting Started
iHeart Documentation
Liners and other Programming Content
Managing Users
Program Settings
Sales
Storm Closings
Studio
Winners, Prize Fulfillment & Taxes
Product Updates
Promosuite Mail
FAQ
Training & Consultation
Announcements & FAQ
FAQ
Product Integrations
Webinars
Promosuite Next
See All Articles →
What Is SoCast and How Does It Integrate With PromoSuite for Radio Broadcasters?
How to Adjust Studio View Settings for Liners and Contests
(FAQ) Frequently Asked Questions
Why do I need to reset my Promosuite Next password every 90 days?
"You cannot access this page" pop-up message
Why Do I Get a 404 Error When I Try to Log In?
Privacy Update for Winner Release forms
Why Am I Seeing a Pop-Up Error Message?
Where to find PromoSuite Next product updates
An overview of how to use the Digital Tab's content feeds
Won a Prize and Need Help?
How to Set Up Notifications in PromoSuite Next
Why Can't I See My Scheduled Content in the Studio?
[VIDEO] How do I Recover an Overwritten Listener Profile?
Recommendations for an optimal PromoSuite Next user experience
Considerations for a Format Flip
How to Reset Your Password When You Can't Login
How can I set my home station if my company utilizes a single sign on manager to access PromoSuite Next?
Is PromoSuite Next's Contact-Free process secure?
How to Restore Merged Listeners
How to Find Your PromoSuite Next Administrator
See more
Audience (formerly Aptivada) integrations
Using the PromoSuite Next Contests & Audience integration
[WEBINAR] Best Practices: PromoSuite Next & Audience integrations
Contact-Free Prize Fulfillment
Address Verification: Listener was not sent to the Release Form
Helping Winners use Contact Free Prize Fulfillment
How To Enable Address Verification
Prize Fulfillment Part 1: Importing Winners for Batch Winner Processing [WEBINAR REPLAY]
What is PrizeCloset.com?
Setting Up Contact-Free Prize Fulfillment Emails
Customizing a Contact-Free Winner Email
How to Process Winner Signatures
Setting your "Email From" name and "Reply To" address
PromoSuite Next Winner Dashboard Tutorial
Using the Batch Winner Processing Report/Utility
Contact-Free Prize Fulfillment: From the Winner's point of view
How to Customize the Listener Info Form
Winner Dashboard Address Verification Settings
Customizing Winner Emails Per Contest
See more
Creating Contests & Prizes
Maximizing Prizes: How to Add Multiple Rewards to Your Contest
Adding Contest Rules from Promosuite Next to Station Website
How to Create and Schedule Allocations For Contest & Liners
Using Merge Fields to Make Copying Contests to Sister Stations Easier
How to Create a Grand Prize Contest
How to Forfeit and Reallocate a Prize
[VIDEO] Updating Categories
Creating a Standard Contest
Creating a Floating Contest
How to Change the Value of a Prize
How Do I Undistribute a Prize?
How to Create a Registration Contest
How to Create a Floating Registration Contest
How to Modify an Existing Prize
How to Create a Shout Out Contest
How to Add Winners within a Contest
See more
Events
Managing Events [WEBINAR REPLAY]
How to Add Items to Supply List
How to Add Vehicles to PromoSuite Next
How to Add Events to the Events Calendar
How to Add Staff to Event Availability
See more
Getting Started
How To Set Your Station Name and Logo
[PromoSuite Next Onboarding] What to Expect
How Do I Get Access To Another Station in PromoSuite Next?
Logging Out
PromoSuite Next Webinars
[PromoSuite Next] Consultation & Training Sessions
See more
iHeart Documentation
[iHeart only] How To Enter Contest Winner Information
[iHeart only] How To Create a Contest
[iHeart only] Approving Cash Contests
[iHEART users only] Cash Contest Request for Pay My Bills Promotion
[iHeart only] Managing Cash Contest Approvers
See more
Liners and other Programming Content
Using Merge Fields to Make Copying Liners to Sister Stations Easy
How To Schedule Liners
How To Create A Liner
Creating Liners with Varied or Rotating Copy
How to Restrict a Liner to Run Only During Certain Hours
Enhancing Copy Points with URL Links
Manually Adding a Contest or Programming Element into Your Schedule
How to Add Temporary Slots to Your Scheduling Clock
Daypart Planning in Scheduling
See more
Managing Users
PromoSuite Next User Groups and Associated Permissions
How to Create a Report on User Settings / User Permissions
Managing Users [WEBINAR REPLAY]
How to Delete Users
How to Update a User's Info
How to Reset a User's Password
How To Customize User Permissions
How to Unlock User Accounts
How to Create a New User Account
Managing and Creating New Users for Corporate Admins
Locking Users into a Daypart
See more
Program Settings
How to Remove Default Text from Winner Release Forms
How to Copy an Existing Scheduling Clock to Other Stations
How to Create a New Schedule Clock
How to Modify Existing Scheduling Clocks
Creating or Updating Dayparts
How to Add or Modify a Winner Release Form
Setting Separation Rules in Your Scheduling Clock
Using Categories in Scheduling
Scheduling Clocks, Pt. 2 [WEBINAR REPLAY]
Scheduling Clocks, Pt. 1 [WEBINAR REPLAY]
Station Set-Up [WEBINAR REPLAY]
See more
Sales
How to Create Custom Fields
How to Create a Sales Form
How to Generate Sales Affidavits
Inventory Mangement and Reporting [WEBINAR REPLAY]
Creating PRFs [WEBINAR REPLAY]
Creating Sales Packages [WEBINAR REPLAY]
Modifying Approvers on Sales Request Forms
Optimizing PromoSuite Next Sales Features [WEBINAR REPLAY]
See more
Storm Closings
Storm Closings Management for Your Cluster [WEBINAR REPLAY]
Studio
In-Studio Best Practices [Webinar Replay]
Executing a Contest in the Studio
Navigating the Studio: Browse Log
The Studio view, explained
Using the Studio
How To Read & Log a Liner
Executing a Floating Contest
How to Reschedule Missed Items in the Studio
Executing a Shout Out Contest In-Studio
How to Generate a Report Showing Which On-Air Talent Conducted a Giveaway
See more
Winners, Prize Fulfillment & Taxes
1099s
Retrieving Completed End of Year Paperwork [Webinar Replay]
Preparing Your Station Data for End of Year Reporting [WEBINAR REPLAY]
How to Add a Contest to a Listener's Profile (in Listener Database)
Using the Pick Random Utility to Assign Contest Winners
How to Import Contest Winners from a File
How to Mark Multiple Winners' Prizes As Distributed at Once
Using the Contest Winner Report
How to use the Non-Listener Database
Merging Duplicate Listeners
[Taxes] How To Export Winner W-9s
[Taxes] How To Identify Winners Who Need To Be Taxed
[Taxes] Making Sure Winner W-9s Are On File
How to Change Prize Distribution Method After Distribution
Listener History - All Stations
How to Adjust "Won Date" for a Contest Winner
How to Delete a Contest Win From a Listener's History
[Taxes] How To Provide a W-9 to a Winner
PromoSuite Next Business Winners Workflow
End of Year Reporting Simplified [WEBINAR REPLAY]
Reassigning Contest Winners in PromoSuite Next
How to Get Email Alerts for Winner Information Updates
How Winner Eligibility Works & Listener Eligibility Settings
How to Ban a Listener in Your Station or Market
How to Pull Database Reports on Your Listeners Using Database Query
Using the Duplicate Listener Merge Utility
See more
Product Updates
PromoSuite Next Product Updates