Keep all needed conversations about an order in one place - the order! Use the blog tool in vProMedia.
Stop calling, emailing or texting other teammates on questions or updates for orders. Use the blog to keep all needed communication housed in one location everyone involved has access to.
Summary
Meeting discussions centered on vProMedia blog communication benefits and system functionality for streamlining order updates.
vProMedia Blog Communication Benefits
Centralizing order conversations reduces excessive emails and informal messaging. Timestamped logging ensures accountability for all request updates.
Functional Capabilities And Notifications
Users can post updates to individual or multiple requests. Email replies function specifically for blog notifications and post directly to requests.
Details
- vProMedia Blog Communication Benefits:The vProMedia blog is a vital time-saving tool designed to centralize all order-related conversations. This centralization serves to eliminate the need for excessive text messages, phone calls, and informal hallway discussions, while simultaneously preventing the user from being overwhelmed by a high volume of emails. By attaching all communication directly to the order, the blog ensures that no information is overlooked, while the system's timestamped logging guarantees accountability for any updates made to a request.
- vProMedia Blog Functional Capabilities and Notifications: Users have the option to post to either a single request or to all requests on an order simultaneously. The system provides both in-system and email notifications for blog entries. While email replies are functional specifically for blog notifications, which will post the reply back to the request, responding to other types of alerts will have no effect on the order. Instructions for setting up these notifications are covered in a separate video - Notification Settings.
If you have any questions regarding this process, please feel free to reach out to the vCreative support team by emailing support@vcreativeinc.com or calling 800-605-9889.