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Orders can be rejected after submission. Here are more details on that process.

 In vProMedia, once an order is submitted, it may be rejected based on incomplete work or an error in the request form. Manager have the option to reject that order. Here is the rejection process. 

Summary

Explanation of rejection workflows and resubmission procedures for request management systems.

Initiating Request Rejections
Managers reject incomplete submissions via the action bar. Required explanations detail necessary corrections.

Workflow And Resubmission Process
Rejected requests move to drafts and trigger user notifications. Resubmission automatically clears active tasks without limits.

Details

  • Request Rejection Procedure: Managers may need to reject submitted requests due to incomplete information or user error. To initiate a rejection, the manager selects the appropriate spot in the left column and chooses the reject option located in the action bar at the bottom of the screen. This action requires the manager to provide a blog entry detailing the specific items that need to be addressed.
  • Rejection Workflow and Resubmission: Once a request is rejected, it is moved to the drafts folder, and a task notification is generated for the user who originally submitted the order. Upon the resubmission of the request, the task notification automatically hides to maintain an organized task tray. There is no limit to the number of times an order can be rejected or resubmitted.

 If you have any questions regarding this process, please feel free to reach out to the vCreative support team by emailing support@vcreativeinc.com or calling 800-605-9889.