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What is the purpose of the status for an order in vProMedia?

In vProMedia, when orders are submitted they will require a starting status, depending on what work needs to be done on that order. The status will also update throughout the workflow. Here are details about the status.

 

Summary

Overview of vProMedia status tracking functionality and user access limitations regarding request workflow management.

vProMedia Status Functionality
vProMedia status labels track request location within workflows. Row colors update dynamically to indicate progress and enhance visibility.

Access and Customization
Status access depends on account permissions and request constraints. Customized status options are available through administrative support channels.



Details

  • vProMedia Status Label Functionality: The status label in the vProMedia software tracks the current location of a request within the workflow. Users can set or update this status during the process using either the form or the list view. To enhance visual efficiency, the row of a request in the list view changes color to correspond with its status, allowing them to identify the request's progress at a glance.
  • vProMedia Status Limitations and Support: Status options are not universally available to all users; instead, access is determined by individual account settings or the specific requirements of a request. Furthermore, the current status of an order may restrict the available status options for future selection. If specific statuses are needed, they can request customized options, and they encouraged users to contact their local administrator or the vCreative help desk if they require additional support.

 If you have any questions regarding this process, please feel free to reach out to the vCreative support team by emailing support@vcreativeinc.com or calling 800-605-9889.