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Delete User in vPromotions Quick Tip

If vPromotions user accounts need to be deleted in your market because some user(s) are no longer with your market, the local admin can easily do that in the People tab.

NOTE: deleting a user's account does NOT delete the work/orders that user did in vPromotions.

 

 

Summary

Meeting discussion focused on managing firm account lifecycles and restoration protocols for deleted users.

Inactive Account Management
Market-specific administrators maintain system health by removing inactive accounts through the settings menu.

Deletion and Restoration Procedures
Admins permanently delete users via the people tab and restore accounts using the specific deleted users tab. This ensures flexibility in account retention.



Details

  • Managing Inactive Accounts: For vPromotions, market-specific firm admins should delete accounts belonging to individuals who are no longer active in the market. This action is performed within the settings menu.
  • Deleting User Accounts: To remove an account, the firm admin must hover over their name to access settings, then navigate to the firm tab and select the people tab to view all current account holders. When deleting a user, the admin clicks the trash can icon and confirms the deletion to remove the user from the active list.
  • Restoring Deleted Accounts: Deleted accounts remain accessible under a deleted users tab, which contains a list of all previously deleted individuals. Individuals can be restored to the active user list by selecting the restore user button found within this tab.
 If you have any questions regarding this process, please feel free to reach out to the vCreative support team by emailing support@vcreativeinc.com or calling 800-605-9889.