---
title: Using the PromoSuite Mail & Audience integration
description: Here’s a step-by-step guide to log into Aptivada and access the Account Manager to configure the PromoSuite integration
---

[Skip to content](https://vcreativeinc.com/knowledge-promosuite/hc/en-us/articles/4424211772685-using-the-promosuite-mail-aptivada-integration#main-content)

[![PromoSuite](https://vcreativeinc.com/hs-fs/hubfs/PromoSuite/promosuite-logo-2000px.png?width=200&height=68&name=promosuite-logo-2000px.png)](https://promosuite.com/)

- vCreative Products
  
  Show submenu for vCreative Products

    - [vPPO](https://vcreativeinc.com/products/vppo)
    - [vProMedia](https://vcreativeinc.com/products/vpromedia)
    - [vPromotions](https://vcreativeinc.com/products/vpromotions)
    - [vTrade](https://vcreativeinc.com/products/vtrade)
    - [vEP](https://vcreativeinc.com/products/vep)
    - [Endorsements](https://vcreativeinc.com/products/endorsements)
    - [vTickets](https://vcreativeinc.com/insights/vcreative-vtickets-powered-by-evvnt)
    - [View All](https://vcreativeinc.com/products)
- PromoSuite Products
  
  Show submenu for PromoSuite Products

    - [PromoSuite Next](https://vcreativeinc.com/promosuite-next-vcreative)
    - [PromoSuite Mail](https://vcreativeinc.com/promosuite-mail-vcreative)
- [Insights](https://vcreativeinc.com/insights)
- Company
  
  Show submenu for Company

    - [Integrations](https://vcreativeinc.com/integrations)
    - [Team](https://vcreativeinc.com/company/team)
- [Contact Us](https://vcreativeinc.com/contact-us)

Open main navigation

Close main navigation

- vCreative Products
  
  Show submenu for vCreative Products

    - [vPPO](https://vcreativeinc.com/products/vppo)
    - [vProMedia](https://vcreativeinc.com/products/vpromedia)
    - [vPromotions](https://vcreativeinc.com/products/vpromotions)
    - [vTrade](https://vcreativeinc.com/products/vtrade)
    - [vEP](https://vcreativeinc.com/products/vep)
    - [Endorsements](https://vcreativeinc.com/products/endorsements)
    - [vTickets](https://vcreativeinc.com/insights/vcreative-vtickets-powered-by-evvnt)
    - [View All](https://vcreativeinc.com/products)
- PromoSuite Products
  
  Show submenu for PromoSuite Products

    - [PromoSuite Next](https://vcreativeinc.com/promosuite-next-vcreative)
    - [PromoSuite Mail](https://vcreativeinc.com/promosuite-mail-vcreative)
- [Insights](https://vcreativeinc.com/insights)
- Company
  
  Show submenu for Company

    - [Integrations](https://vcreativeinc.com/integrations)
    - [Team](https://vcreativeinc.com/company/team)
- [Contact Us](https://vcreativeinc.com/contact-us)
- [Go to promosuite.com](https://promosuite.com/)

[Go to promosuite.com](https://promosuite.com/)

 Welcome to the PromoSuite Help Center!

- There are no suggestions because the search field is empty.

1. [PromoSuite Help Center](https://vcreativeinc.com/knowledge-promosuite?hsLang=en)
2. [PromoSuite Mail](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en)
3. [Training & Consultation](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#training-consultation)

March 9, 2026

# Using the PromoSuite Mail & Audience integration

## Here’s a step-by-step guide to log into Aptivada and access the Account Manager to configure the PromoSuite integration

Once you've [configured your Audience account](https://vcreativeinc.com/knowledge-promosuite/hc/en-us/articles/4421679928973-promosuite-and-audience-product-integrations?hsLang=en), you can begin using the PromoSuite Mail & Audience integration, which enables you to add Audience contest entrants to your PromoSuite Mail email lists.

### Configuring Your Audience account for PromoSuite Mail integration

1\. **Log into Audience**  
   - Open your web browser and navigate to the Audience login page.  
   - Enter your username and password, then click the **Log In** button.

![audience log-in page](https://vcreativeinc.com/hs-fs/hubfs/audience%20log-in%20page.png?width=582&height=639&name=audience%20log-in%20page.png)  
2\. **Access the Account Manager**  
   - Once logged in, locate the **Account Manager** from the main dashboard menu.

![1-account manager](https://vcreativeinc.com/hs-fs/hubfs/1-account%20manager.png?width=688&height=327&name=1-account%20manager.png)

 

3.    **Select Your Account**  
   - In the Account Manager, find the account you want to integrate.  
   - Click on the **Details** button next to the desired account. 

![2-account details](https://vcreativeinc.com/hs-fs/hubfs/Knowledge%20Base%20Import/2-account%20details.png?width=688&height=152&name=2-account%20details.png)

4\. **Choose the Integration**  
   - From the list of available integrations, select **PromoSuite** (representing the "Mail" integration).  
![setup](https://vcreativeinc.com/hs-fs/hubfs/setup.png?width=688&height=242&name=setup.png)

 

5\. **Access Settings**  
   - Click on **Settings** to proceed with the configuration.

![4-settings](https://vcreativeinc.com/hs-fs/hubfs/4-settings.png?width=508&height=72&name=4-settings.png)

6\. **Enter Required Information**  
   - A new popup window will open. Here, enter the following details:  
   - **API Key**: Enter the API key provided by PromoSuite Support.  
   - **Station Call Letters**: Input your station call letters as they appear in PromoSuite Next (e.g., WPBJ-FM).

 

7\. **Submit Your Configuration**  
   - After filling in the required information, click the **Submit** button.

![auth](https://vcreativeinc.com/hs-fs/hubfs/auth.png?width=494&height=461&name=auth.png)

8\. **Confirmation of Connection**  
   - Once submitted, you will see a confirmation message indicating that the PromoSuite Mail integration is now **Connected** and ready for use.

![connected](https://vcreativeinc.com/hs-fs/hubfs/connected.png?width=688&height=62&name=connected.png)

That's it! You have successfully configured the PromoSuite integration in Audience. There’s nothing more to do at this stage; your integration is now set up and operational.

If you have any further questions or need assistance, feel free to reach out!

- [PromoSuite Next](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#main-content)

    - [(FAQ) Frequently Asked Questions](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#faq-frequently-asked-questions)
    - [Audience (formerly Aptivada) integrations](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#audience-formerly-aptivada-integrations)
    - [Contact-Free Prize Fulfillment](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#contact-free-prize-fulfillment)
    - [Creating Contests & Prizes](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#creating-contests-prizes)
    - [Events](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#events)
    - [Getting Started](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#getting-started)
    - [iHeart Documentation](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#iheart-documentation)
    - [Liners and other Programming Content](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#liners-and-other-programming-content)
    - [Managing Users](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#managing-users)
    - [Program Settings](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#program-settings)
    - [Sales](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#sales)
    - [Storm Closings](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#storm-closings)
    - [Studio](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#studio)
    - [Winners, Prize Fulfillment & Taxes](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#winners-prize-fulfillment-taxes)
    - [Integrations](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#integrations)
    - [Product Updates](https://vcreativeinc.com/knowledge-promosuite/promosuite-next?hsLang=en#product-updates)
- [PromoSuite Mail](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#main-content)

    - [FAQ](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#faq)
    - [Database Tools](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#database-tools)
    - [Product Updates](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#product-updates)
    - [RSS to Email](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#rss-to-email)
    - [Settings](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#settings)
    - [Signup Pages](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#signup-pages)
    - [Templates](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#templates)
    - [Training & Consultation](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#training-consultation)
    - [Emails](https://vcreativeinc.com/knowledge-promosuite/promosuite-mail?hsLang=en#emails)
- [Announcements & FAQ](https://vcreativeinc.com/knowledge-promosuite/announcements-faq?hsLang=en#main-content)

    - [FAQ](https://vcreativeinc.com/knowledge-promosuite/announcements-faq?hsLang=en#faq)
    - [Product Integrations](https://vcreativeinc.com/knowledge-promosuite/announcements-faq?hsLang=en#product-integrations)
    - [Webinars](https://vcreativeinc.com/knowledge-promosuite/announcements-faq?hsLang=en#webinars)

[![Chill listening crop-3](https://vcreativeinc.com/hs-fs/hubfs/Logos/vCreative-PromoSuite-Email-Sig.png?width=144&height=24&name=vCreative-PromoSuite-Email-Sig.png "Chill listening crop-3")](https://vcreativeinc.com?hsLang=en)

PromoSuite® Help Center

<https://www.facebook.com/PromoSuite/> <https://www.linkedin.com/company/promosuite/posts/?feedView=all>

Copyright © 2025, vCreative

```json
{
  "@context" : "https://schema.org",
  "@type" : "Organization",
  "brand" : [ {
    "@type" : "Brand",
    "name" : "vCreative"
  }, {
    "@type" : "Brand",
    "name" : "PromoSuite"
  } ],
  "description" : "vCreative builds media workflow software (also called broadcast workflow or content operations software) for radio, TV and digital operations teams. It runs the operational work between selling an ad spot and putting it on air: production orders, spot approvals, traffic handoffs, promotions, contests and audience email. More than 9,000 stations run on vCreative products, managing over 3 million workflows and saving more than 300,000 hours every year. vCreative operates under the Banyan umbrella and merged with PromoSuite in February 2024.",
  "knowsAbout" : [ "Media workflow software", "Content operations software", "Broadcast workflow software", "Radio production orders", "Spot approvals and creative workflow", "Broadcast traffic handoffs", "TV and multi-platform production", "Radio promotions and contests", "Prize fulfillment and compliance", "Broadcast email marketing", "Trade management", "Multi-market campaign management", "Talent endorsements", "PromoSuite Next radio promotions software", "PromoSuite Mail and ListenerEmail" ],
  "logo" : "https://vcreativeinc.com/hubfs/Logos/vcreative-logo.svg",
  "name" : "vCreative",
  "sameAs" : [ "https://www.linkedin.com/company/vcreative" ],
  "slogan" : "Media workflow software for radio, TV and digital",
  "url" : "https://vcreativeinc.com"
}
```