This page is designed to help you troubleshoot problems with autodubbing on stations with Wide Orbit automation systems. If the station you are working on has a different type of automation, try one of those. We have pages for OpX, ENCO, RCS (Master Control/NexGen/Zetta), and Mr. Master integrations.
- Are spots dubbing for any individual station or has everything stopped?
- Did you check the API tester?
- Is the Task Scheduler running on the remote server or scrubber?
- Are you checking the right locations for all the services?
- Does this client dub by firm or by station?
- Do the files appear in the correct Temp and Ingest folders as the ingest process is happening?
- Are there rules set up for the ingest folder once the file is delivered?
- Did you validate the local config?
- Did you validate the server config?