---
title: Personally Identifiable Information in vPromotions
description: "vPromotions Users can access information in the following fields within a winner record: ● Name ● Email ● Phone # ● Mobile # ● Date of Birth ● Sex ● Address ● Province/Territory ● City ● State ● Zip C"
---

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1. [vCreative Knowledge Base](https://vcreativeinc.com/knowledge?hsLang=en)
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3. [vPromotion Security and PII](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#vpromotion-security-and-pii)

# Personally Identifiable Information in vPromotions

## What P.I.I. is accessible and by whom?

vPromotions Users can access information in the following fields within a winner record:

● Name  
● Email  
● Phone #  
● Mobile #  
● Date of Birth  
● Sex  
● Address  
● Province/Territory  
● City  
● State  
● Zip Code  
● Facebook  
● Twitter  
● Instagram  
● Club Email  
● Company  
● Work Phone #  
● Work Address  
● Work City  
● Work Prov/Terr  
● Work State  
● Work Zip Code

This information is available only for winners within the Firm(s) to which the vPromotions User has  
access.

**Only vPromotions Users with “Tax ID Access” ability can access winners’ Social Security Numbers and Bank Account Information** (if provided by a winner) from within the Firm to which the user has access. Tax ID Access can only be granted to a user by a vCreative employee, or a vPromotions User with  
“Firm Admin” and “Tax ID Access” abilities.

**vCreative employees cannot see winners’ Social Security numbers or banking information** within  
vPromotions, even when accessing a user account that has Tax ID Access ability through our help desk  
“ghost panel.”

Passwords for User Accounts are not accessible by anyone and are reset using the user’s email  
address.

## How is PII Kept Secure?

Social Security numbers and bank account information are encrypted using SSL (Secure Sockets Layer)  
encryption with RSA public key encryptions keys stored on a separate server from encrypted  
information.

SSL is a standard security technology for establishing an encrypted link between a server and a  
client—typically a web server (website) and a browser; or a mail server and a mail client (e.g.,  
Outlook). It allows sensitive information such as credit card numbers, social security numbers, and  
login credentials to be transmitted securely. To establish this secure connection, the browser and the  
server need an SSL Certificate.

## User Security

vPromotions users are first approved by vCreative to ensure that they are requesting access on behalf  
of a vCreative customer with a vPromotions contract. Next, they are approved by a vPromotions User  
from within the firm to which they have requested access. Only after that approval is given, are they  
able to access vPromotions.

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