---
title: Important information for managers in vProMedia. You can manage your client information.
description: In vPro, you have the ability to edit client information and contacts, add files or merge clients.
---

[Skip to content](https://vcreativeinc.com/knowledge/hc/en-us/articles/5667196347931-important-information-for-managers-you-can-manage-your-client-information-add-files-or-even-merge-clients-#main-content)

[![vCreative\_Logo\_RGB.png\]](https://vcreativeinc.com/hs-fs/hubfs/vCreative_Logo_RGB.png?width=200&height=38&name=vCreative_Logo_RGB.png)](https://vcreativeinc.com/knowledge?hsLang=en)

- vCreative Products
  
  Show submenu for vCreative Products

    - [vPPO](https://vcreativeinc.com/products/vppo)
    - [vProMedia](https://vcreativeinc.com/products/vpromedia)
    - [vPromotions](https://vcreativeinc.com/products/vpromotions)
    - [vTrade](https://vcreativeinc.com/products/vtrade)
    - [vEP](https://vcreativeinc.com/products/vep)
    - [Endorsements](https://vcreativeinc.com/products/endorsements)
    - [vTickets](https://vcreativeinc.com/insights/vcreative-vtickets-powered-by-evvnt)
    - [View All](https://vcreativeinc.com/products)
- PromoSuite Products
  
  Show submenu for PromoSuite Products

    - [PromoSuite Next](https://vcreativeinc.com/promosuite-next-vcreative)
    - [PromoSuite Mail](https://vcreativeinc.com/promosuite-mail-vcreative)
- [Insights](https://vcreativeinc.com/insights)
- Company
  
  Show submenu for Company

    - [Integrations](https://vcreativeinc.com/integrations)
    - [Team](https://vcreativeinc.com/company/team)
- [Contact Us](https://vcreativeinc.com/contact-us)

Open main navigation

Close main navigation

- vCreative Products
  
  Show submenu for vCreative Products

    - [vPPO](https://vcreativeinc.com/products/vppo)
    - [vProMedia](https://vcreativeinc.com/products/vpromedia)
    - [vPromotions](https://vcreativeinc.com/products/vpromotions)
    - [vTrade](https://vcreativeinc.com/products/vtrade)
    - [vEP](https://vcreativeinc.com/products/vep)
    - [Endorsements](https://vcreativeinc.com/products/endorsements)
    - [vTickets](https://vcreativeinc.com/insights/vcreative-vtickets-powered-by-evvnt)
    - [View All](https://vcreativeinc.com/products)
- PromoSuite Products
  
  Show submenu for PromoSuite Products

    - [PromoSuite Next](https://vcreativeinc.com/promosuite-next-vcreative)
    - [PromoSuite Mail](https://vcreativeinc.com/promosuite-mail-vcreative)
- [Insights](https://vcreativeinc.com/insights)
- Company
  
  Show submenu for Company

    - [Integrations](https://vcreativeinc.com/integrations)
    - [Team](https://vcreativeinc.com/company/team)
- [Contact Us](https://vcreativeinc.com/contact-us)
- [Go to the vCreative home page](https://vcreativeinc.com/)

[Go to the vCreative home page](https://vcreativeinc.com/?hsLang=en)

 Welcome! How can we help?

- There are no suggestions because the search field is empty.

1. [vCreative Knowledge Base](https://vcreativeinc.com/knowledge?hsLang=en)
2. [vProMedia](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en)
3. [vPro Quick Tips & FAQs](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#vpro-quick-tips-faqs)

# Important information for managers in vProMedia. You can manage your client information.

In vProMedia, you have the ability to edit client information and contacts, add files or merge clients.

 

<iframe class="hs-responsive-embed-iframe" height="360" src="https://player.vimeo.com/video/638670356?h=bfb3d2fc65" style="position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: none;" width="640" allowfullscreen data-service="vimeo"></iframe>

### **Summary**

Meeting reviewed new client management tools and file attachment capabilities for streamlining advertiser workflows.

**Client Management Features**  
Users can now edit contact details, merge records, and update general client information directly via the settings menu.

**Client File Attachments**  
System updates allow attaching frequently used assets like logos and jingles to appear automatically on relevant request forms.

### **Details**

- **Client Management Features**: Users can edit and update contact details, merge clients, and adjust client names or general information for approved and existing clients that was not captured during the initial list import. This functionality is accessed through the client section located under settings in the left-hand navigation.
- **Client File Attachments**: Users can attach frequently used files for advertisers, such as client logos, jingles, backgrounds, and pronunciations. These files are displayed on the request form whenever a client is selected, and further details regarding the process for adding these files are provided in a separate video on [Preloaded Client Files](https://vcreativeinc.com/knowledge/hc/en-us/articles/5666316183963-you-can-preload-files-for-specific-clients-to-be-available-for-any-future-requests?hsLang=en).

 If you have any questions regarding this process, please feel free to reach out to the vCreative support team by emailing [support@vcreativeinc.com](mailto:support@vcreativeinc.com) or calling 800-605-9889. 

 

- [General](https://vcreativeinc.com/knowledge/general?hsLang=en#main-content)

    - [Resources](https://vcreativeinc.com/knowledge/general?hsLang=en#resources)
    - [Announcements](https://vcreativeinc.com/knowledge/general?hsLang=en#announcements)
    - [Archived vPromotions Release Notes](https://vcreativeinc.com/knowledge/general?hsLang=en#archived-vpromotions-release-notes)
    - [Archived vPPO Release Notes](https://vcreativeinc.com/knowledge/general?hsLang=en#archived-vppo-release-notes)
    - [Archived vProMedia Release Notes](https://vcreativeinc.com/knowledge/general?hsLang=en#archived-vpromedia-release-notes)
- [vPPO](https://vcreativeinc.com/knowledge/vppo?hsLang=en#main-content)

    - [FAQ](https://vcreativeinc.com/knowledge/vppo?hsLang=en#faq)
    - [vPPO Quick Tips](https://vcreativeinc.com/knowledge/vppo?hsLang=en#vppo-quick-tips)
    - [Getting Started](https://vcreativeinc.com/knowledge/vppo?hsLang=en#getting-started)
    - [Trainings](https://vcreativeinc.com/knowledge/vppo?hsLang=en#trainings)
    - [Production Workflow](https://vcreativeinc.com/knowledge/vppo?hsLang=en#production-workflow)
    - [Managers](https://vcreativeinc.com/knowledge/vppo?hsLang=en#managers)
    - [Left-Hand Navigation](https://vcreativeinc.com/knowledge/vppo?hsLang=en#left-hand-navigation)
    - [Status Options](https://vcreativeinc.com/knowledge/vppo?hsLang=en#status-options)
    - [vPPO Integrations](https://vcreativeinc.com/knowledge/vppo?hsLang=en#vppo-integrations)
    - [List View](https://vcreativeinc.com/knowledge/vppo?hsLang=en#list-view)
    - [Sales Workflow](https://vcreativeinc.com/knowledge/vppo?hsLang=en#sales-workflow)
    - [Traffic and Continuity Workflow](https://vcreativeinc.com/knowledge/vppo?hsLang=en#traffic-and-continuity-workflow)
    - [AI Tools (NEW!)](https://vcreativeinc.com/knowledge/vppo?hsLang=en#ai-tools-new)
- [vPromotions](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#main-content)

    - [FAQ](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#faq)
    - [What's New](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#whats-new)
    - [vPromotions Training](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#vpromotions-training)
    - [vPromotions Quick Tips](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#vpromotions-quick-tips)
    - [Contests and Giveaways](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#contests-and-giveaways)
    - [General](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#general)
    - [Events and Appearances](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#events-and-appearances)
    - [Promotion Request Forms (PRFs)](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#promotion-request-forms-prfs)
    - [Sponsorships](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#sponsorships)
    - [Liners, PSAs, and Live Mentions](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#liners-psas-and-live-mentions)
    - [Idea Requests & Proposals](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#idea-requests-proposals)
    - [User Settings](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#user-settings)
    - [Firm Settings](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#firm-settings)
    - [vPromotions Settings](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#vpromotions-settings)
    - [vPromotion Security and PII](https://vcreativeinc.com/knowledge/vpromotions?hsLang=en#vpromotion-security-and-pii)
- [vTrade](https://vcreativeinc.com/knowledge/vtrade?hsLang=en#main-content)

    - [What's New In vTrade?](https://vcreativeinc.com/knowledge/vtrade?hsLang=en#whats-new-in-vtrade)
    - [Getting Started](https://vcreativeinc.com/knowledge/vtrade?hsLang=en#getting-started)
    - [Training Video Series](https://vcreativeinc.com/knowledge/vtrade?hsLang=en#training-video-series)
- [vProMedia](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#main-content)

    - [Getting Started](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#getting-started)
    - [Request Entry & Management](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#request-entry-management)
    - [Fulfillment & Production Workflow](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#fulfillment-production-workflow)
    - [Navigation & Views](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#navigation-views)
    - [Client & Account Settings](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#client-account-settings)
    - [Advanced Tools & Tips](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#advanced-tools-tips)
    - [AI Tools (NEW!)](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#ai-tools-new)
    - [Mobile](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#mobile)
    - [Integrations](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#integrations)
    - [vPro Quick Tips & FAQs](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#vpro-quick-tips-faqs)
    - [vProMedia Release Notes 2025](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#vpromedia-release-notes-2025)
    - [vProMedia Release Notes 2026](https://vcreativeinc.com/knowledge/vpromedia?hsLang=en#vpromedia-release-notes-2026)
- [vEP](https://vcreativeinc.com/knowledge/vep?hsLang=en#main-content)

    - [vEP Instructions](https://vcreativeinc.com/knowledge/vep?hsLang=en#vep-instructions)
- [Endorsements 2](https://vcreativeinc.com/knowledge/endorsements-2?hsLang=en#main-content)

    - [Endorsements 2 Training](https://vcreativeinc.com/knowledge/endorsements-2?hsLang=en#endorsements-2-training)
    - [Endorsements 2 Help](https://vcreativeinc.com/knowledge/endorsements-2?hsLang=en#endorsements-2-help)

- vCreative Products 
    - [vPPO](https://vcreativeinc.com/products/vppo)
    - [vProMedia](https://vcreativeinc.com/products/vpromedia)
    - [vPromotions](https://vcreativeinc.com/products/vpromotions)
    - [vTrade](https://vcreativeinc.com/products/vtrade)
    - [vEP](https://vcreativeinc.com/products/vep)
    - [Endorsements](https://vcreativeinc.com/products/endorsements)
    - [vTickets](https://vcreativeinc.com/insights/vcreative-vtickets-powered-by-evvnt)
    - [View All](https://vcreativeinc.com/products)
- PromoSuite Products 
    - [PromoSuite Next](https://vcreativeinc.com/promosuite-next-vcreative)
    - [PromoSuite Mail](https://vcreativeinc.com/promosuite-mail-vcreative)
- [Insights](https://vcreativeinc.com/insights)
- Company 
    - [Integrations](https://vcreativeinc.com/integrations)
    - [Team](https://vcreativeinc.com/company/team)
- [Contact Us](https://vcreativeinc.com/contact-us)

[![vCreative-PromoSuite-Email-Sig](https://vcreativeinc.com/hs-fs/hubfs/vCreative-PromoSuite-Email-Sig.webp?width=216&height=36&name=vCreative-PromoSuite-Email-Sig.webp "vCreative-PromoSuite-Email-Sig")](https://vcreativeinc.com/?hsLang=en)

vCreative Knowledge Base

Copyright © 2025, vCreative

```json
{
  "@context" : "https://schema.org",
  "@type" : "Organization",
  "brand" : [ {
    "@type" : "Brand",
    "name" : "vCreative"
  }, {
    "@type" : "Brand",
    "name" : "PromoSuite"
  } ],
  "description" : "vCreative builds media workflow software (also called broadcast workflow or content operations software) for radio, TV and digital operations teams. It runs the operational work between selling an ad spot and putting it on air: production orders, spot approvals, traffic handoffs, promotions, contests and audience email. More than 9,000 stations run on vCreative products, managing over 3 million workflows and saving more than 300,000 hours every year. vCreative operates under the Banyan umbrella and merged with PromoSuite in February 2024.",
  "knowsAbout" : [ "Media workflow software", "Content operations software", "Broadcast workflow software", "Radio production orders", "Spot approvals and creative workflow", "Broadcast traffic handoffs", "TV and multi-platform production", "Radio promotions and contests", "Prize fulfillment and compliance", "Broadcast email marketing", "Trade management", "Multi-market campaign management", "Talent endorsements", "PromoSuite Next radio promotions software", "PromoSuite Mail and ListenerEmail" ],
  "logo" : "https://vcreativeinc.com/hubfs/Logos/vcreative-logo.svg",
  "name" : "vCreative",
  "sameAs" : [ "https://www.linkedin.com/company/vcreative" ],
  "slogan" : "Media workflow software for radio, TV and digital",
  "url" : "https://vcreativeinc.com"
}
```